Jezik: engleski
Broj stranica: 44
Metoda usvajanja: Proglašavanje
Faza izrade: 50.99 - Prijedlog BAS standarda (psBAS) odobren za registraciju kao BAS
Datum realizacije: 2019-02-13
Predviđeni datum naredne faze: 2019-02-21

Referentni broj izvornog dokumenta i stepen usklađenosti:
EN 15221-3:2011, identičan

Naslov

Upravljanje kapacitetima - Dio 3: Vodič za kvalitet u upravljanju kapacitetima

Naslov na engleskom jeziku

Facility Management - Part 3: Guidance on quality in Facility Management

Područje primjene

Nema informacija.

Područje primjene na engleskom jeziku

This European Standard provides a guideline how to measure, achieve and improve quality in FM. It gives complementary guidelines to EN ISO 9000, EN ISO 9001 and EN 15221-2 within the framework of EN 15221 1. The standard provides a link into management methods and management theories. This European Standard is applicable to: - FM in public and private organizations; - client organization and service provider relationships; - full range of facility products or facility services; - both types of service providers in FM (internal and external); - all types of working environments (e.g. industrial, commercial, administration, military, healthcare etc.). This European Standard is applicable to business services (not consumer oriented). This European Standard does not: - replace the quality management systems of the client organization; - provide standard forms: - for performance and quality management systems (delivering a quality management system); - for defining requirements; - for a measurement tool; - for service level; - apply to the certification of the quality system of Facility Management (covered by EN ISO 9001).

Tehnički komitet


ICS



Direktiva/Uredba

Nema informacija.

Nacionalne aktivnosti

Nema informacija.

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